The Home Energy and Retrofit Task Weatherization Assistance Program (HEARTWAP) also known as the Burner Repair and Replacement Program, allows Community Teamwork to make necessary repairs and, in some cases, even replace faulty heating systems. All work is performed by licensed, trained, experienced professionals. All repairs and replacements are also inspected for efficiency and proper installation. Clients who qualify for fuel assistance also qualify for the Burner Repair and Replacement Program. Tenants are eligible for some services, but are required to first contact their landlord who is legally responsible for the maintenance of the heating system.

The program is operational year round. During the winter months, the program serves primarily as an emergency intervention service to provide assistance to low-income clients having problems with the operation of their primary heating system. Heating companies, under contract with CTI, provide services necessary to keep the heating system operating efficiently and safely. Fuel Assistance clients may contact their dealer directly if the emergency occurs during the evening or on weekends. HEARTWAP services are dependent upon the specific needs of the home. Emergency repairs may average between $50-$150 while heating system replacements for unsafe, inoperable, and irreparable systems can be as high as $2,750.

For more information about HEARTWAP call CTI at (978) 459-6161 or contact the Massachusetts Department of Housing and Community Development HEARTWAP Program.

Home | About | Programs | Subsidiaries / Partnerships | Publications | News | Jobs | Contact Us | Links